Questions about the DANSKY SP app? Write to us — we usually reply within 2 business days.
Contact us
Please include your iPhone model, iOS version and a short description of the problem. For urgent safety issues, contact emergency services (112) or a qualified professional, not app support.
DANSKY SP Z O O
ul. Świerkowa 7, 05-827 Grodzisk Mazowiecki, Poland
Frequently asked questions
Do I need an account or internet connection?
No. The app works fully offline and never asks you to register.
Do I need a DANSKY SP fireplace?
No. You can add any wood, gas, electric, pellet or outdoor fireplace by hand. The QR code only fills in the details faster.
Where do I find the QR code?
Look for the DANSKY SP code on the appliance label or in the product documents. If there is none, choose “Enter manually”.
I don't get maintenance reminders.
Open iPhone Settings → Notifications → DANSKY SP and allow notifications. Check that the task has a reminder selected and that Focus mode is not hiding notifications.
How do I move my data to a new iPhone?
In the app open More → Backup & Restore → Create backup and save the file. On the new iPhone open the file or choose Restore from backup. A full iPhone backup also works.
How do I share a report with my chimney sweep?
Tap “Create report” on Home, choose the sections and share the PDF by email, AirDrop or print.
How do I try the app with sample data?
Choose “Explore demo fireplace” on the last onboarding screen or open Settings → Demo data. You can remove the demo at any time.
How do I delete all my data?
Open Settings in the app and choose Delete all data, or delete the app from your iPhone.